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| Shipping Information |
Your Chocolate
Mystique order is carefully packed in a special insulated container
to protect the handmade chocolates from heat and humidity. When warm
weather conditions exist reusable cold packs are included to further
protect your order from excessive heat. Our normal shipping method
is via United State Postal Service Priority Mail, 2-3 day delivery.
Signature confirmation is included; this assures that your order will
not be left unattended. It is best to ship to a location where someone
will be present. If no one is present USPS will leave a notice of
attempted delivery and the recipient can then simply call the local
post office for delivery or choose to pick up the package at their
local post office. Shipping costs are for one delivery address and
include the cost of the materials, shipping and handling.
We also offer overnight delivery via FedEx please call for a quote. |
| Shipping Deadlines: |
Your order will be shipped
within 24 hours of receipt and most are shipped the same day the order
is received. You may also specify a shipping date that works best
for you. When shipping to warm weather locations, we may choose to
not ship over a weekend. Therefore, we can not guarantee Monday deliveries,
sorry.
A hand written complimentary gift card may also be included with your
order. Just tell us what you would like to say in the Additional Information
window on the checkout page.
Shipping Charges* *US
Postal Service Priority Mail 2-3 day delivery.
Up to $25.00 Shipping Charge $11.95
$25.01 -- $40.00 Shipping Charge $12.95
$40.01 -- $55.00 Shipping Charde $14.95
$55.01 -- $70.00 Shipping Charge $16.95
$70.01 -- $90.00 Shipping Charge $19.95
$90.01 -- $120.00 Shipping Charge $21.95
$120.01 -- $200.00 Shipping Charge $25.95
Over $200.00 call or e-mail for quote.
Please note that shipping charges are per recipient. These costs apply
to the continental US only. Please contact us for shipments to Alaska
and Hawaii
Overnight delivery is available via FedEx call or e-mail for quote. |
| Wrong Address: |
| Due to the perishable nature
of our handcrafted chocolates, if you provide us with the wrong address
and your package is returned to us we must open the package to check
the quality and freshness and prepare for reshipping. You will be
responsible for the additional charges and be contacted by us. Please
check the ship to address carefully. |
| Return Policy: |
| Your complete satisfaction
is our goal. If, for any reason, your order does not arrive in good
condition or is incorrect simply return your order within one week
of receipt. We'll send you a prompt refund or replacement, whichever
you prefer. Please include a letter specifically explaining your reasons
for the return and indicate whether you'd like us to issue you a replacement
or credit. For identification purposes, please include the shipping
label from the outside |
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